#5335. Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence

August 2026publication date
Proposal available till 13-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Development;
Tourism, Leisure and Hospitality Management;
Strategy and Management;
Transportation;
Places in the authors’ list:
place 1place 2place 3place 4
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Contract №5335.1 Contract №5335.2 Contract №5335.3 Contract №5335.4
1 place - free (for sale)
2 place - free (for sale)
3 place - free (for sale)
4 place - free (for sale)

Abstract:
This study contributes to the ongoing discussion stressing the need to reinvigorate meaning and purpose to the younger generation of employees and revitalize the essence of hospitality. To this end, the study proposes and tests a model of how spiritual leadership and emotional intelligence are related, directly and indirectly through spiritual wellbeing, to the creative performance and customer-oriented boundary-spanning behaviors (COBSB) of employees. The research hypotheses were tested using data collected from 238 frontline hotel employees and 53 supervisors and analyzed via nonlinear estimations.
Keywords:
Boundary-spanning behaviors; Creative performance; Emotional intelligence; Frontline employees; Hospitality industry; Spiritual leadership; Spiritual wellbeing

Contacts :
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