#5943. Age and education as major determinants of hiss adoption

August 2026publication date
Proposal available till 03-06-2025
4 total number of authors per manuscript0 $

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Journal’s subject area:
Computer Networks and Communications;
Information Systems;
Software;
Hardware and Architecture;
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Abstract:
This study explored the perceptions of 264 nurses regarding their satisfaction with health information systems (HIS) in one of the public hospitals in the GCC area. The study adopted the information system success model and tried to predict satisfaction level utilizing information quality, system quality, and service quality. Results supported the role of information quality and service quality in predicting satisfaction. In addition, four factors were used as moderators of relationships assumed. Three moderation effects were witnessed: gender moderated the relationship between service quality and satisfaction, age moderated the relationship between service quality and satisfaction, and also moderated the relationship between system quality and satisfaction. A set of one-way ANOVA tests were used to compare different perceptions based on the four demographic factors (gender, age, education, and experience) on the item and construct levels.
Keywords:
Demographic factors; Health information systems; Information quality; ISSM; Satisfaction; Service quality; System quality

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