#4765. Knowledge-oriented leadership towards organizational performance: symmetrical and asymmetrical approach

July 2026publication date
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Business, Management and Accounting (miscellaneous);
Business and International Management;
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Abstract:
The purpose of this paper is to investigate the associations among knowledge-oriented leadership (KOL), knowledge worker satisfaction (KWS), knowledge worker productivity (KWP) and organizational performance (OP). The study hypothesizes that the explicit mixtures, i.e. KOL, KWS and KWP can improve OP. The study sample was composed of 248 academicians and management staff of higher educational institutes (HEIs). The relations were tested through Smart PLS 3.2.9. The fuzzy-set qualitative comparative analysis (fsQCA) method was also used for examining configurational paths. The study found a substantial direct influence of KOL on OP. The findings revealed that KOL significantly affects KWS, and KWS enhances KWP, which ultimately improves the OP of HEIs. Grounded on the fsQCA, the outcomes exposed configurational trails to the enhanced OP. There is scarce of studies that determine the connection of KOL, KWS, KWP and OP. The use of fsQCA discloses numerous paths to improve OP and renders asymmetric relations. fsQCA also aids to comprehend the relations that might not be directly understandable via symmetric means.
Keywords:
fsQCA; Knowledge worker productivity; Knowledge worker satisfaction; Knowledge-oriented leadership; Organizational performance

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