#10560. Analyzing Expert Criteria for Authentic Resident Communication Skills

October 2026publication date
Proposal available till 15-05-2025
4 total number of authors per manuscript0 $

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Journal’s subject area:
Education;
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Abstract:
Training and assessing communication skills requires flexible and holistic approaches, including feedback practices. Historically, assessing communication skills has predominantly relied on itemized scoring, which is less useful for providing meaningful feedback to learners. Even more troublesome, theoretical scoring criteria tend to become a refractive lens allowing observation of only the conduct that aligns with the theory. Few skills assessment efforts have embraced a holistic understanding of how physician-patient communication skills are enacted in real patient care. Therefore, this study focused on what experts refer to when they speak about physicians’ communication skills and what they treat as important when evaluating these skills enacted during real patient encounters.
Keywords:
assessment; communication skills-criteria; physician-patient communication

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