#10179. Consumer information in a market for expert services: Experimental evidence

September 2026publication date
Proposal available till 30-05-2025
4 total number of authors per manuscript0 $

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Journal’s subject area:
Social Sciences (all);
Economics and Econometrics;
Applied Psychology;
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Abstract:
In markets for expert services, consumers suffer from a problem and rely on diagnosis and treatment by better informed experts. Consumers anticipate that experts might engage in fraudulent behavior and abstain from entering the market. We experimentally investigate whether improved consumer knowledge alleviates such market inefficiencies. Consumers receive an informative, noisy signal about their problem severity.
Keywords:
Consumer information; Credence goods; Experts; Laboratory experiment

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