#9238. Short-term effects of experienced and observed incivility on mood and self-esteem

November 2026publication date
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Journal’s subject area:
Applied Psychology;
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Abstract:
Research on workplace incivility principally has focused on targets’ reactions to uncivil behaviours. Moreover, incivility’s consequences have been separately investigated for targets and observers. In the present diary study, we examined the short-term effects of experienced incivility on targets’ angry mood, depressive mood, and self-esteem. Also, we investigated the interplay between experienced and observed incivility in predicting targets’ well-being. Specifically, we expected daily observed incivility to buffer the detrimental effects of experienced incivility on depressive mood and self-esteem.
Keywords:
diary study; Experienced incivility; negative mood; observed incivility; self-esteem

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