#8505. Performance evaluation of an EMS system using queuing theory and location analysis: A case study

December 2026publication date
Proposal available till 30-05-2025
4 total number of authors per manuscript4500 $

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Journal’s subject area:
Medicine (all);
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Abstract:
We propose a framework forimproving the performance of the emergency medical services system that helps to decrease the cycle time and increase the ambulance coverage level.We suggest increasnig the number of call center operators including call takers and dispatchers to improve response time and place idle ambulances in right places to reduce the travel time after the call has been made. The findings would help the policy makers with evaluating the performance of their emergency medical services systems and deciding on how to make things better.
Keywords:
Ambulance; EMS; Location; Performance evaluation; Queue; Waiting time

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