#6322. Personality Profiles that Put Users at Risk of Perceiving Technostress: A Qualitative Comparative Analysis with the Big Five Personality Traits

August 2026publication date
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Journal’s subject area:
Information Systems;
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Abstract:
Some information systems research has considered that individual personality traits influence whether users feel stressed by information and communication technologies. Personality research suggests, however, that personality traits do not act individually, but interact interdependently to constitute a personality profile that guides individual perceptions and behavior. The study relies on the differential exposure-reactivity model to investigate which personality profiles of the Big Five personality traits predispose users to perceive techno-stressors. Using a questionnaire, data was collected from 221 users working in different organizations. That data was analyzed using fuzzy set Qualitative Comparative Analysis. Based on the results, six different personality profiles that predispose to perceive high techno-stressors are identified.
Keywords:
Big Five personality traits; Configurations; Dark side of information systems; Differential exposure-reactivity model; Fuzzy set qualitative comparative analysis (fsQCA); Individual differences; Prevention; Technostress

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