#6308. Business process and rule integration approaches—An empirical analysis of model understanding

August 2026publication date
Proposal available till 20-05-2025
4 total number of authors per manuscript0 $

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Journal’s subject area:
Information Systems;
Software;
Hardware and Architecture;
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More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
Business process models are widely used in organizations by information systems analysts to represent complex business requirements. They are also used by business users to understand business operations and constraints. This understanding is extracted from graphical process models as well as business rules. Prior research advocated integrating business rules and business process models to improve the effectiveness of various organizational activities, such as developing a shared understanding of practices, process improvement, and mitigating risks of compliance and policy breaches. However, whether such integrated modeling can improve the understanding of business processes, which is a fundamental benefit of integrated modeling, has not been empirically evaluated. In this paper, first, we report on an experiment investigating whether rule linking, a representative integrated modeling method, can improve understanding performance. We use eye tracking technology to understand the cognitive process by which model readers use models to perform understanding tasks.
Keywords:
Business process modeling; Business rule modeling; Cognitive process; Controlled experiment; Eye-tracking; Model understanding

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