#5719. Understanding users’ perceptions to improve fallback authentication

August 2026publication date
Proposal available till 29-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Library and Information Sciences;
Management Science and Operations Research;
Computer Science Applications;
Hardware and Architecture;
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Abstract:
Despite receiving a lot of scrutiny and criticism, security questions are still widely adopted. Although new techniques are continuously being proposed to improve fallback authentication (i.e. security questions design), little research investigated users’ security and memorability perceptions. Previous research found that users’ perceptions are important because they can impact the adoption of security techniques. Hence, this research contributes to security questions research by investigating (with a study of n = 30) how users select security questions, what strategies are used to memorize answers, how users perceive the security and memorability of their answers and how a technique which addresses key security weaknesses (but makes them less memorable) impacts users’ perceptions.
Keywords:
Fallback authentication; Security questions; Usable security; User behaviour

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