#5250. Managers role in supporting resilience in healthcare: a proposed model of how managers contribute to a healthcare systems overall resilience

August 2026publication date
Proposal available till 12-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Sociology and Political Science;
Public Administration;
Marketing;
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Abstract:
Purpose: To discuss how managers contribute in promoting resilience in healthcare, and to suggest a model of managers role in supporting resilience and elaborate on how future research and implementation studies can use this to further operationalize the concept and promote healthcare resilience. Design/methodology/approach: The authors first provide an overview of and discuss the main approaches to healthcare resilience and research on management and resilience. Second, the authors provide examples on how managers work to promote healthcare resilience during a one-year Norwegian longitudinal intervention study following managers in nursing homes and homecare services in their daily quality and safety work. They use this material to propose a model of management and resilience.
Keywords:
Healthcare; Leadership; Managers; Quality; Resilience; Safety

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