#5174. Effect of information technology-enabled supply chain integration on firms operational performance
August 2026 | publication date |
Proposal available till | 08-06-2025 |
4 total number of authors per manuscript | 0 $ |
The title of the journal is available only for the authors who have already paid for |
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Journal’s subject area: |
Management of Technology and Innovation;
Information Systems;
Decision Sciences (all); |
Places in the authors’ list:
1 place - free (for sale)
2 place - free (for sale)
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More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
Using the assumptions of the resource-based view, relational view, flow theories and the overarching principles of supply chain management, the study aims to test the role of information technology (IT) capability (cross-functional application, supply chain application and data consistency) in enabling supply chain integration (SCI; internal, customer and supplier integration). The structural equation modeling approach is used to test theoretical predictions underlying the relationship among dimensions of IT capability, SCI and operational performance based on data obtained from senior executives of 108 large manufacturing firms listed in the Tokyo Stock Exchange. The results suggest that IT capability has positive impact on SCI, except for data consistency, which is found to have negative impact on internal integration. The results further indicate that SCI, especially customer integration, has positive and significant impact on all operational performance indicators. The findings inform future initiatives associated with the SCI improvement via specific IT capabilities. When undertaking such initiatives, managers are advised to consider the differential impact of the following IT capabilities on SCI: cross-functional applications, supply chain applications, and data consistency capability.
Keywords:
IT capability; Operational performance; Supply chain integration
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