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#5155. Correction to: Unifying technology and people: revisiting service in a digitally transformed world (The Service Industries Journal, (20XX), (1-21), 10.1080/02642069.20XX.1965578)
| August 2026 | publication date |
| Proposal available till | 07-06-2025 |
| 4 total number of authors per manuscript | 0 $ |
| The title of the journal is available only for the authors who have already paid for |
| Journal’s subject area: |
| Management of Technology and Innovation; Strategy and Management; |
| place 1 | place 2 | place 3 | place 4 |
| Free | Free | Free | Free |
| 2350 $ | 1200 $ | 1050 $ | 900 $ |
Contract №5155.1   | Contract №5155.2 | Contract №5155.3 | Contract №5155.4 |
1 place - free (for sale)
2 place - free (for sale)
3 place - free (for sale)
4 place - free (for sale)
More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
Trade is as ancient as civilization; it has been an essential part of every society as a means of acquiring and/or exchanging goods and services. Trade, therefore, has always depended heavily on human interaction between the ‘producer and customer’ on the foundation of interdependence through communication, friendship, trust, and relationship. Over the past 100 years or so, varying degrees of a new element – digital technology –have been incorporated into the relationship between the producer and consumer. The introduction of technology to the concept of trade was intended to mutually benefit both producer and customer. However, technology’s role and its influence as part of this delicate interdependent relationship have not been well understood or discussed in the literature. Our study illustrates the critical role of the human factor and the growing importance of technology in all industry sectors and in societies. We call for the growing need for a unified approach where humans and technology will not only co-exist but, more importantly, will collectively bring about many positive changes to benefit both the firm and the society, or in other words, both producer and customer.
Keywords:
Trust; service; technology; human factor; independence; society
Contacts :
2 place - free (for sale)
3 place - free (for sale)
4 place - free (for sale)
More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
Trade is as ancient as civilization; it has been an essential part of every society as a means of acquiring and/or exchanging goods and services. Trade, therefore, has always depended heavily on human interaction between the ‘producer and customer’ on the foundation of interdependence through communication, friendship, trust, and relationship. Over the past 100 years or so, varying degrees of a new element – digital technology –have been incorporated into the relationship between the producer and consumer. The introduction of technology to the concept of trade was intended to mutually benefit both producer and customer. However, technology’s role and its influence as part of this delicate interdependent relationship have not been well understood or discussed in the literature. Our study illustrates the critical role of the human factor and the growing importance of technology in all industry sectors and in societies. We call for the growing need for a unified approach where humans and technology will not only co-exist but, more importantly, will collectively bring about many positive changes to benefit both the firm and the society, or in other words, both producer and customer.
Keywords:
Trust; service; technology; human factor; independence; society
Contacts :
