#4922. Critical success factors for lean six sigma in quality 4.0
August 2026 | publication date |
Proposal available till | 02-06-2025 |
4 total number of authors per manuscript | 0 $ |
The title of the journal is available only for the authors who have already paid for |
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Journal’s subject area: |
Business, Management and Accounting (miscellaneous); |
Places in the authors’ list:
1 place - free (for sale)
2 place - free (for sale)
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4 place - free (for sale)
Abstract:
Critical success factors (CSF) for lean six sigma (LSS) using quality 4.0 are not researched so far. This study aims to bridge this gap. It also validates CSF already identified for LSS under conventional technologies. Empirical research using the questionnaire method is conducted. Construct of the questionnaire is checked using Cronbach’s alpha and responses received are analysed using t-test and exploratory factor analysis. In total, 20 factors are evaluated for LSS success. It includes 7 factors related to quality 4.0 technologies and 13 related to the conventional set-up. All 7 quality 4.0 related factors were found critical; whereas, under traditional set-up, 11 factors out of 13 were found critical. The post-Covid-19 business scenario is expected to be information technology focussed. The findings of this study will be useful in these circumstances. Consultants and practitioners can prioritise their efforts based on newly identified CSF. The new revelation about CSF for LSS in quality 4.0 enriches theory as well. Developing skills based on newly identified CSF will help people in remaining employable in the era of automation, robotics and artificial intelligence which is otherwise ill-famed for destroying jobs.
Keywords:
Critical success factors; Industry 4.0; Internet of things (IoT); Lean six sigma; Machine learning; Post Covid-19 business; Quality 4.0; Quality management; Robotics; Technological innovation
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