#4867. Восприятие перспектив информационных и коммуникационных технологий в логистике
Perception on information and communication technology perspectives in logistics

August 2026publication date
Proposal available till 30-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Business and International Management;
Transportation;
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More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
Logistics companies have benefited from the use of information and communications technology (ICT) in their business processes. Therefore, in order to understand ICT penetration, a study is necessary. In this paper, the current status of ICT use in warehouse and transportation service providers obtained through a sample survey is reported. A framework is adopted to assess the perception of logistics companies towards ICT. The results show that most of the logistics companies use ICT but their level and type depend mainly on the size of the company and the availability of technology. These companies consider efficiency, cost savings, reduced data entry error and increased customer service level as opportunities from ICT. This is a comprehensive study to understand the status of ICT in logistics. An understanding of motivators and barriers on ICT can help the decision makers in devising better policies and programs, if required, to increase ICT penetration. The result also gives an indication as to the level of business fulfillment that can be provided by the logistics industry.
Keywords:
Communication technologies; distribution management; warehouses; transportation

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