#4819. Impact of familiar collaboration on construction project quality: perceptions from clients and contractors in Singapores construction industry

August 2026publication date
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Journal’s subject area:
Business, Management and Accounting (all);
Business and International Management;
Strategy and Management;
Decision Sciences (all);
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More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
Due to the fragmented and complex nature of the construction industry, many countries have progressively encouraged greater collaboration amongst major stakeholders in the industry. Given the long duration of typical construction projects, it is plausible for collaborating parties to develop close and personal relationships. A mixed research method was adopted, with a questionnaire survey distributed to 32 respondents representing client and contractors. The findings suggest that, when there is a lack of surveillance, familiar collaboration is likely to lead to favouritism and dishonesty, which can have an adverse impact on the quality of construction projects. The findings additionally suggest that value for money, conformance to specifications and fitness for purpose are the main aspects of quality that are likely to be adversely affected by corrupt practices bought about by familiar collaboration. In this paper, these relationships are described using the term familiar collaboration. This study is one of the very attempts seek to better understand familiar collaboration and its adverse impacts on the quality of construction projects.
Keywords:
Construction quality; Corruption; Familiar collaboration; Fragmentation

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