#4736. How internal transparency impacts organizational resilience

August 2026publication date
Proposal available till 26-05-2025
4 total number of authors per manuscript0 $

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Journal’s subject area:
Business, Management and Accounting (all);
Strategy and Management;
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Abstract:
Research on transparency has been concerned mainly with external transparency, leaving internal transparency understudied. In particular, there is a lack of empirical research on the relationship between internal transparency and organizational resilience. This paper aims at investigating how internal transparency impacts organizational resilience in a public entity. The research is based on semi-structured interviews covering the relevant topics. A total of 32 interviews were undertaken between January and May 20XX. The findings indicate that internal transparency contributes to better preparedness to adverse conditions by enhancing the ability to cumulate, locate and share knowledge. Similarly, management systems improve internal transparency through the enhancement of communication flow, use of indicators and accretion of a database. The paper is the first, as evident from the literature review, to investigate how internal transparency impacts organizational resilience. It is also one of the first papers to examine the mediating role of (quality) management systems in organizational resilience.
Keywords:
Internal transparency; Management systems; Quality management; Risk management; Transparency

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