#3788. Informings as recruitment in nurses? intrahospital telephone calls

October 2026publication date
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Journal’s subject area:
Language and Linguistics;
Management
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Abstract:
The article contributes to the understanding of recruitment as the outcome of interactional methods securing involvement - assistance, cooperation or contribution - in the realisation of courses of action. It shows that: a) informings conveyed by brief factual declaratives can act as a recruitment method even in the absence of any reference to a need, want or trouble; b) informing others of a state of affairs can act as a prompt for them to take responsive action under their own responsibility; c) informings as recruitment can be part of an organisational routine and instrumental in bringing forth remote professional action.
Keywords:
Conversation analysis; Informing; Intrahospital telephone calls; Nurses; Recruitment

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