#3444. Delineating the tacit knowledge-seeking phase of knowledge sharing: The influence of relational social capital components

October 2026publication date
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Journal’s subject area:
Arts and Humanities (miscellaneous);
Organizational Behavior and Human Resource Management;
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Abstract:
Much knowledge on which performance in practice is based is tacit making it a valuable, rare resource, which is difficult to imitate or substitute and a vital source of organizational competitive advantage. Knowledge management (KM) is partly a socially constructed phenomenon embedded in people and relationships. This research utilizes the social capital lens, which focuses on social relationships and in particular the relations between, rather than the characteristics of, individuals, groups, processes, or organizations, to explore tacit knowledge-seeking processes. The paper discusses the results of the investigation of the relational social capital factors of trust, norms, sanctions and social identification, and their influence on decisions to operationalize a tacit knowledge-seeking interaction.
Keywords:
informal learning; knowledge creation; knowledge management; social capital; workplace learning

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