#2610. Do external benchmarking mechanisms facilitate performance management in Malaysian local authorities?

January 2027publication date
Proposal available till 30-05-2025
4 total number of authors per manuscript4500 $

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Journal’s subject area:
Accounting;
Finance;
Economics and Econometrics;
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Abstract:
The article explores the extent to which external benchmarking can facilitate the development and use of a performance management system in local government in Malaysia. The results show that external benchmarking mechanisms only contributed to operational performance management, and strategic performance management was applied only formally.
Keywords:
Benchmarking; Local government; Performance management; Public sector

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