#12489. “For Everyone” Means “For No One:”: Membership Tensions in Community Collaboration

July 2026publication date
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Journal’s subject area:
Communication;
Strategy and Management;
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Abstract:
Prior research suggests that tensions are particularly salient in nonprofit and interorganizational contexts but rarely considers the impacts of managing these tensions. This manuscript applies a constitutive view of tensions to a community collaboration. Applied tensional analysis suggests interrelated membership tensions identified by organizational partners (grassroots/grasstops and inclusion/exclusion). Partners respond in conscious and latent ways (branding/blaming) as they seek to include organizational and community members and ultimately rely on contradictory messages (affirmation/admonition) to retain members. Findings present theoretical and practical implications for tension management, as well as constitutive implications for nonprofits dependent on organizational and community involvement to enact social change.
Keywords:
applied tensional analysis; community collaboration; nonprofits; tension

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