#12441. COVID-19 and health-care workers combating approach: an exhausting job demand to satisfy

July 2026publication date
Proposal available till 12-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Communication;
Management of Technology and Innovation;
Strategy and Management;
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Abstract:
This study aims to investigate the relationship between person-role conflict, psychological capital and emotional exhaustion. Specifically, the research explores how person-role conflict magnified due to daily contact with COVID-19 carriers leads doctors and nurses to experience emotional exhaustion. Moreover, psychological capital function as an explanatory mechanism between stressor strain relationships has also been tested. The study results are based on data conducted from the sample of 347 frontline physicians and nurses who provide treatment and care to infected people. To test direct, indirect and total effect, the authors used PROCESS Macro. The results suggested that person-role conflict reduces state-like psychological capital and increases emotional exhaustion through reduced psychological capital. Results aligned with the models expectations in that psychological capital mediated the relationship between person-role conflict and emotional exhaustion, and the mediation was partial. This paper is the first one that tested the link between person-role conflict and emotional exhaustion. In the context of the contagion outbreak, this is the preliminary effort that validated the resource loss cycle principle of conservation of resource theory.
Keywords:
COVID-19; Emotional exhaustion; Person-role conflict; Psychological capital

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