#12392. What Human Service Leaders Need to Know about Supporting Staff to Implement Evidence-Informed Programs

August 2026publication date
Proposal available till 06-06-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Sociology and Political Science;
Public Administration;
Health (social science);
Strategy and Management;
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Abstract:
Policy and funding mandates are increasingly requiring that human service organizations demonstrate they are implementing services with fidelity, and system leaders are looking for guidance on how to do that effectively. Although there are several well-known implementation frameworks, a research-and-practice gap exists concerning how to apply frameworks to specific practices. The purpose of this case study is to illustrate how one initiative operationalized the implementation drivers from the well-known National Implementation Research Network (NIRN) framework. NIRN’s implementation drivers were used to monitor and increase the quality of staff delivery of an intervention aimed at improving child welfare services for youth who are lesbian, gay, bisexual, transgender, and questioning. This case study provides system leaders with an example of effectively using a common framework for implementing evidence-based programs by describing strategies used to apply the implementation competency drivers, as well as challenges, successes, and lessons learned.
Keywords:
continuous quality improvement; evidence-informed programs; fidelity; Human services; implementation frameworks; implementation science; implementation strategies; management; social services

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