#11446. Local governments use of social media during the COVID-19 pandemic: The case of Portugal

August 2026publication date
Proposal available till 03-06-2025
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Journal’s subject area:
Law;
Sociology and Political Science;
Library and Information Sciences;
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More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
While the use of social media by local governments has gained relevance in recent years, crises are critical situations demonstrate the governments commitment, and increase the citizens level of preparedness and awareness of resources. This paper examines the factors that influenced local governments e-disclosure during the first wave of the COVID-19 pandemic. To accomplish this objective, we systematically tracked every post published by the official Facebook page of municipalities between March 2 and July 5, 20XX. The findings show that financial autonomy is the main predictor of e-disclosure, factors varied on the different phases of the pandemics first wave, and sociodemographic factors became more prevalent as explanatory factors when the crisis worsened. In particular, establishing communication strategies for prolonged public health crises, making financial resources available for the accomplishment of such strategies, and reducing the digital divide can contribute to more effective disclosure. Future research should explore the dynamics of disclosure during public health crises.
Keywords:
COVID-19; E-disclosure; Facebook; Health crisis management; Municipalities; Social media

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