#11247. “It Takes Some Empathy, Sympathy, and Listening”: Telephone Outreach to Older Detroiters in a Pandemic as a Modality to Gain an Understanding of Challenges and Resiliency

August 2026publication date
Proposal available till 24-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Health (social science);
Urban Studies;
Public Health, Environmental and Occupational Health;
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More details about the manuscript: Science Citation Index Expanded or/and Social Sciences Citation Index
Abstract:
This study describes a telephone outreach project for older adults. The calls served to collect data on mental health, coping mechanisms, access to services, masks, testing, and tele-health. This paper details the methods of developing and implementing an innovative engagement program that collected time-sensitive data from older adults, which have directly been applied to create virtual health education programs, share resource information, and create a program to reduce social isolation.
Keywords:
Community engagement; Covid-19; Minority aging; Older adults; Recruitment; Retention; Social isolation intervention; Tele-health

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