#10330. Are we behaviorally immune to COVID-19 through robots?

October 2026publication date
Proposal available till 26-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Development;
Tourism, Leisure and Hospitality Management;
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Abstract:
In the context of the health risks of the COVID-19 pandemic, tourists choices have shifted to reflect a subconscious psychological mechanism – the behavioral immune system – that facilitates human organisms to better identify plausible threats to ones health through environment cues. This research draws upon this theoretical lens to assess tourists pre-trip hotel evaluation in two experiments. Experiment 1 (robot vs. human) tested the service providers effect on hotel selection evaluation through the mediation of sense of control and the moderation of pandemic risk. Experiment 2 examined this chain of relationship through the moderation of hotel type. This research contributes to the literature by underscoring the pathogen-avoidance mechanism in tourist evaluation and the peril of robotization.
Keywords:
Behavioral immune system; COVID; Hotel evaluation; Robot

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