#10293. Contribution of Human Capital Development (Hcd) to organisational effectiveness in the Southern African hospitality industry

November 2026publication date
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Journal’s subject area:
Development;
Geography, Planning and Development;
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Abstract:
Human capital development (HCD) has been proven to enhance individual achievements and organisational effectiveness, although neither the extent of the success, its benefits or cost, nor the accuracy of evaluation tools are known. It is uncertain, also, how modern hospitality organisations measure business and or employee success. We investigated the challenges organisations face resulting from the loss of highly mobile, young employees shortly after they have completed expensive training and development programmes.
Keywords:
Human capital development; organisational effectiveness

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