#10076. Can we talk? Why employees fail to report negative events to their managers

September 2026publication date
Proposal available till 29-05-2025
4 total number of authors per manuscript0 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Social Sciences (miscellaneous);
Organizational Behavior and Human Resource Management;
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Abstract:
Purpose: The purpose of this research is to understand why and under what conditions employees are likely to partake in a particular type of silence, known as the Hierarchical MUM Effect (HME). This phenomenon occurs when subordinates are reluctant to share bad news with their supervisors, which can lead to deleterious outcomes in organizations due to a lack of communication. The authors also seek to find which conditions minimize HME. Design/methodology/approach: The authors surveyed employees in a large healthcare organization across three weeks. The authors analyzed their results using the SPSS PROCESS macro.
Keywords:
Bottom-line mentality; Empowerment; Hierarchical MUM effect; LMX; Upward communication

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