#11522. Explaining job satisfaction and voluntary assistance among Nigerian police officers

August 2026publication date
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Journal’s subject area:
Law;
Public Administration;
Pathology and Forensic Medicine;
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Abstract:
This study aims to assess the direct relationships between internal support and job satisfaction and voluntary assistance and their indirect connections through work–family conflict among police officers. Survey data were collected from police officers in a midsized state police command. Structural equation modeling (SEM) was used to assess the connections between supervisor support, peer support, work–family conflict, job satisfaction and voluntary assistance. Police officers with stronger supervisor and co-worker support are more inclined to express higher job satisfaction, whereas such support is not linked to officers willingness to help fellow officers. Work–family conflict mediates the relationship between co-worker support and voluntary assistance. Stronger peer support is accompanied by higher work–family conflict, which then is linked to greater helping behavior. Despite many studies on police job satisfaction, research on correlates of job satisfaction remains severely under-investigated. This study represents one of the first attempts to assess police proactive helping behavior and job satisfaction.
Keywords:
Job satisfaction; police; Peer support; Supervisor support; Voluntary assistance; Work–family conflict

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