#4602. The knowledge interconnection process: evidence from contract manufacturing relationships

August 2026publication date
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Journal’s subject area:
Business and International Management;
Marketing;
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Abstract:
The main goal of the paper is to describe the knowledge interconnection process embedded in an interactive business relationship. The purpose of this study is to understand the knowledge interconnection inside the supplier-buyer relationship in the field of contract manufacturing. The Industrial Marketing and Purchasing Group (IMP) research framework has been applied and the contribution is a better understanding of the role of knowledge in the interactive business world. This paper describes empirical, qualitative research about knowledge interconnection processes applying an abductive research design. The knowledge interconnection process is linked to business relationships. It is a complex process, which contains three types of knowledge and five sub-processes. A model of the knowledge interconnection process has been developed. Knowledge selection, knowledge recombination, knowledge mobilization and new knowledge creation processes are more strongly related to the supplier-customer dyad, while the knowledge relocation process has a network character. The originality of the study is, on the one hand, an empirical examination of the process of knowledge interconnection.
Keywords:
Business relationship; Contract manufacturing; IMP; Knowledge in use; Knowledge interconnection process

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