#3103. Putting the patient first? The story of a decoupled hospital management quality initiative

November 2026publication date
Proposal available till 28-05-2025
4 total number of authors per manuscript3510 $

The title of the journal is available only for the authors who have already paid for
Journal’s subject area:
Sociology and Political Science;
Finance;
Accounting;
Information Systems and Management;
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Abstract:
This article shows the progress of a pilot project on quality assurance in hospital management through the lens of institutional theory. The findings suggest initial approval of the project, followed by a gradual frustration of operations management due to external performance pressures and internal data issues. Despite these problems, the regional leadership noted the success of the project and extended it to other departments.
Keywords:
Critical study; Hospital; Institutional Theory; Performance measures; Quality

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